Manage plans, usage tracking, Stripe-powered checkout, and billing portal access.

Billing

Obtrace offers a free tier for small teams and paid plans for production workloads. Billing is managed through Stripe with usage-based pricing for telemetry volume.

Obtrace is an AI-powered observability platform that detects production errors, finds root causes automatically, and suggests or opens code fixes as pull requests. Billing scales with the volume of telemetry processed and AI features used.

Plans

Free tier

Resource	Limit
Events ingested	1M / month
Traces	500K spans / month
Replay sessions	100 sessions / month
AI analysis	50 incidents / month
Data retention	7 days
Team members	3
Projects	1

The free tier is designed for evaluating Obtrace on a single service. No credit card is required.

Team plan

Resource	Included	Overage
Events	50M / month	$1.50 per additional 1M
Traces	25M spans / month	$2.00 per additional 1M
Replay sessions	10K / month	$0.10 per additional session
AI analysis	Unlimited	Included
Data retention	30 days	Configurable up to 90 days
Team members	20	$10 / additional seat
Projects	10	$20 / additional project

Base price: $99/month.

Enterprise plan

Custom pricing with:

Unlimited events and traces
Configurable retention up to 365 days
Dedicated infrastructure option
SLA with uptime guarantees
SSO/SAML integration
Priority support

Contact [email protected] for enterprise pricing.

Usage tracking

Monitor current usage against plan limits:

curl https://api.obtrace.dev/control-plane/billing/usage \
  -H "Authorization: Bearer $OBTRACE_API_KEY"

Response:

{
  "period": "2026-03",
  "events": {"used": 12500000, "limit": 50000000, "pct": 25},
  "traces": {"used": 8200000, "limit": 25000000, "pct": 32.8},
  "replay_sessions": {"used": 1240, "limit": 10000, "pct": 12.4},
  "ai_incidents": {"used": 87, "limit": null, "pct": null},
  "projected_overage_usd": 0
}

Usage data updates hourly. Set up alerts for approaching limits in Settings > Billing > Alerts.

Stripe integration

Checkout

Initiate a plan upgrade programmatically:

curl -X POST https://api.obtrace.dev/control-plane/billing/checkout \
  -H "Authorization: Bearer $OBTRACE_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"plan": "team", "billing_cycle": "monthly"}'

Returns a Stripe Checkout URL. The user completes payment there and is redirected back to Obtrace.

Customer portal

Give users access to manage their subscription, update payment methods, and download invoices:

curl -X POST https://api.obtrace.dev/control-plane/billing/portal \
  -H "Authorization: Bearer $OBTRACE_API_KEY"

Returns a Stripe Customer Portal URL.

Webhook handling

Obtrace processes Stripe webhooks for subscription lifecycle events:

checkout.session.completed — activates the plan
invoice.paid — records payment
invoice.payment_failed — sends payment failure notification
customer.subscription.deleted — downgrades to free tier

Webhook signature verification uses the Stripe webhook secret configured in your environment.

Plan changes

Upgrades take effect immediately. Downgrades take effect at the end of the current billing period. When downgrading, data exceeding the new plan's retention limit is deleted after the transition.

Invoices

Access invoices through the Stripe Customer Portal or the API:

curl https://api.obtrace.dev/control-plane/billing/invoices \
  -H "Authorization: Bearer $OBTRACE_API_KEY"

Limitations

Usage tracking has up to 1 hour of delay. Real-time usage is not available.
Plan changes mid-cycle are prorated by Stripe. Obtrace does not apply custom proration.
The free tier has a hard limit. Ingestion is rejected (HTTP 429) once limits are reached, not silently dropped.

Billing

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